+44 (0)1243 621066
24 hours a day, 365 days a year
For our joint protection telephone calls may be recorded and/or monitored.
Quote reference NUBT 0105
In the event of a medical emergency whilst overseas you should contact the service to obtain 24 hour assistance with medical advice, treatment, or obtaining essential drugs or medication; payment of hospital bills and doctor’s charges; emergency repatriation, including where necessary for a friend, family member or medical staff to travel with you.
In the event of a medical emergency, it is important that you, or someone representing you, contact us without delay before you incur any substantial costs, since failure to do so may invalidate your claim under the company’s travel insurance programme.
This service is operated by Cega Air Ambulance Ltd.
Emergency Services Provided Whilst Travelling
+44 (0)1243 621416
We can arrange for assistance and guidance whilst travelling for all non Medical Assistance related services or on your return to the United Kingdom.
Note: There may be charges for some services and You will have to pay these together with travel costs resulting from the advice You are given.
Emergency Cash Advance
+44 (0) 1243 621556
We can arrange for an emergency cash advance to be made to an insured person in replacement of any cash which has been lost or stolen overseas.
Emergency Medical Assistance Service
+44 (0) 1243 621066
Our service will provide advice on and where appropriate arrange all medical treatment, travel and accommodation covered under Medical and Emergency Travel Expenses.
In the event of a medical emergency overseas please call +44 1243 621066. For full details of the cover provided under the service, please refer to the Business Travel Section in your policy.
Advice Before You Travel
+44 (0) 1243 621556
Our Travel Assistance Helpline can be contacted any time day or night and will provide advice and information on
• Visa and entry permits you may need.
• Necessary vaccination and inoculation requirements and where they can be arranged.
• What you should take with you in relation to first aid and health.
• Currencies, travellers cheques and current exchange rates.
• Languages, time zones and details of countries you will be visiting.
In addition, there is a wealth of information available on the Foreign and Commonwealth Office website which provides lots of advice for travelling including briefings for each country. This can be found at www.fco.gov.uk.