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Birmingham: + 44 (0) 121 452 8450
London: + 44 (0) 207 983 9039
Leominster: + 44 (0) 156 831 3313
Kidderminster: + 44 (0) 1562 215215
Dudley: +44 (0) 1384 900500
Leicester +44 (0) 116 303 3372
insurance brokers Birmingham, insurance brokers London, risk management insurance brokers Birmingham, insurance brokers London, risk management insurance brokers Birmingham, insurance brokers London, risk management
Birmingham: + 44 (0) 121 452 8450
London: + 44 (0) 207 983 9039
Leominster: + 44 (0) 156 831 3313
Kidderminster: + 44 (0) 1562 215215
Dudley: +44 (0) 1384 900500
Leicester + 44 (0) 116 303 3372

Why use an insurance broker?

What is an insurance broker and why should you use one?

An insurance broker, in simple terms, is an expert in the field of insurance that works on your behalf, dealing with the numerous amounts of insurance companies in order to mould a product model that fits your businesses needs and pricing requirements.

In the UK, a number of brokers apply their expertise on an advised basis; they give recommendations to clients on what they should buy according to their best interests.

There are a number of reasons why using an insurance broker could be the best thing you’ve ever done and we’re going to tell you in our blog!

Brokers are experts

To begin with; insurance brokers are experts of the highest level. They can offer an expertise into a field that can be difficult to fully understand and grasp. It’s uncommon for someone to spend a lot of their time thinking about the insurance they want/need and even more so when people are trying to find out a lot about a number of insurance plans. It’s hard to get a true understanding of insurance in such a short amount of time and insurance brokers are experts at dealing with all of the little details regarding your insurance policies: interest rates, additional services, dealing with fine print and overall knowledge are all available at the disposal of an insurance broker.

We understand all business’ are different

Here at Jobson James Insurance Brokers, we understand that every business is different. Not two establishments will have replicated work schemes, plans, ideas, creations and more and we wish to reflect this in your insurance habits. In order to get an insurance policy that’s bespoke for each individual business, it may be required to have limit adjustments with your insurers.

Our brokers can even suggest services, plans and further improvements for your insurance policies, opening a whole new world of benefits to the business. Our experts work around the clock to supply insurance policies that you require, which is important for both peace of mind and company savings.

Shopping around made simple

As we’re insurance broker experts, we understand that the shopping around side of proceedings can be tiresome. We’re more than happy to deal with this side of the agreements, checking documentation is in place and a constant level of interaction and updates is kept with the clients at all times.

So, what do you think? Could you use an insurance broker?

Contact us for more or visit our website!

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How will wearable technology change the insurance industry?

Out of consumer technology this year, one of the fastest growing areas is wearable technology, but the market of it isn’t just about social media or fitness – quite a few business leaders are beginning to consider the impact wearable technology could have on their businesses, and insurance is a clear case in point.

Wearable technology enables the wearers to gather information on behaviour, such as the amount they eat, the speed they are driving at and how often they exercise, and then replay this information back to an insurance company, in real-time.

As a result, insurance companies may use this data to issue discounts to safer drivers or customers with healthy lifestyles.

Advanced wearable technology such as Google Glass, could help customers with their car insurance – if a driver wears the device during a journey, the device could automatically record a video of the trip, along with data on the speed, cornering and where the driver is looking.
If an accident occurs, all of that data would be available to assess the claim – rather than rely on the collected evidence post incident.

Furthermore, wearable technology is completely altering the way we collect information about ourselves, our surrounding environment and even behaviours and reactions.
This collect data is somewhat the foundation of how the insurance sector can develop in the future, and with the industry already heading into that direction – it’s more than likely only a matter of time before wearable technology becomes a sort of requirement, when making an insurance claim.

What are your thoughts on wearable technology?
For more information on insurance and the services we offer, visit our website!

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What risk management is and why you need it

A risk management action plan is the most effective was for project managers to identify, analyse, plan, and control potential risks, that are a threat to their project.
By setting guidelines, a risk management plan reduces failure and negative impacts.

What is it?

For a risk management action plan to be effective, it should contain specifics, which include, identifying risks; analysing how these risks will affect a project; planning for potential risks and monitoring the risks.
Monitoring risks is performed by controls set within the plan to deal with potential risks.

Other things that should be included in a risk management plan are specific roles and responsibilities allocated to the project managers, team members and stakeholders.
Some projects may need the assistance of IT personnel, if so, IT members should be identified as well.

To keep the risk management plan in effect, it should be reviewed from time to time to ensure the controls that have been set are working.
If you are updating a risk management plan, try to apply previous project life-cycles for examples, such as things that worked and things that failed – identify the true risks that had an impact on those projects.

Something to consider would be setting levels for each risk, from high to low to acceptable.
An example of a high risk could be the quality of your IT department – if it fails to be consistent with its performance, this could turn catastrophic.
An example of a low risk would be if the risk doesn’t affect the project at hand and its outcome.
Acceptable risks mustn’t be ignored. They should be analysed for future projects by identifying the risk’s trigger and how it was/can be resolved.

A good risk management plan should be systematic in nature along with project planning.
The only way to eliminate the risks, is by discovering them and dealing with them in the most suited manner – this will be the key to developing your overall plan.

Setting controls to measure risks

For you to set controls in your risk management action plan, you will need to document the past risks you have overcome and how they were dealt with.
If the resolution to some for some of the risk were ineffective, you can attempt to think of ways that will prevent that risk from appearing again.

Controls should be set for each section of the project.
Creating the following controls using experiences from previous projects:

– Identify and plan for risks
– Document the risks
– Identify the triggers of the risk
– Review the risk
– Re-analyse risks at certain periods
– Determine responsibilities for each of the possible risks
– Set risk strategies

After applying these controls, decide on the technique you will use to monitor and eliminate them – the only way you can ensure good risk assessment in your plan is through the development of good risk strategies.
They are what will have be done is a risk is triggered and should include how you can avoid the risk.
The controls you set in your risk management plan will include strategies for each element of potential risk.

By having an effective risk strategy plan in place, you can avoid, mitigate or accept risks.

Choose our risk management expertise!


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Insurers see benefits from personal insurance services

Insurers worldwide are seeing the benefits of offering personal insurance policies

According to research, insurers who include more personal lines in their insurance policies are actually pleasing their small business customers at much higher rates than other insurers who focus on varied commercial lines of policy.

The study, which was carried out by J.D. Power, found that small businesses on average are relatively happy with their insurance policies, yet it’s found that companies who write their business insurance in a personal stance offer a higher amount of overall satisfaction to their customers.

The study itself is now in its second year and it continuously looks at how companies are ranking in their levels of customer satisfaction. It looks at how insurance shopping and purchasing behaviours are altered amongst small businesses when varying factors are introduced into their policies. It found that the overall satisfaction of the customers is made up of five important factors:

  • Interaction
  • Price
  • Policy Offerings
  • Claims
  • Payment & Billing

Not surprisingly, the study found that a massive 41% of people took out policies with insurers who offered a more personal level of service with their insurance, covering their personal insurance in this manner. They then add commercial insurance at a later date, being happy with the service they receive.

The insurers who offer a highly satisfying service are said to be greeted with increased customer loyalty and advocacy, making continuous brand ambassadors by simply giving a great service to their customers. Amongst those delight customers in the survey, 79% of the customers of personal policy insurers said that they “definitely will” undertake a renewal of their current policy with their existing policy provider. Staggeringly, 81% of those said that they will recommend the service provider to their friends and family members. Amongst those customers who are delighted with the commercial policy providers, only 70% said that they would be willing to renew their policy and again, only 72% would be willing to provide recommendations to family members.

What was discovered in their findings?

Nearly two thirds of customers, 63% to be exact, have said that they’ve met with their policy agent in person, compared to only 53% of those who were with a commercial insurer. It’s been widely reported that by satisfying your customers, you’re having a direct impact on the economic side of your business. It’s said that a delighted customer are willing to purchase additional policies alongside their existing contracts taken out with their insurers.

What do you think of our blog? Would you pay more to insurers who gave you great service?

For insurance news and more, please visit our website.

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Are drivers in London paying over the odds for car insurance?

Could East London drivers be suffering from higher premiums than those in the west?

Bad news for drivers in the East of London – it’s reported that you’re paying over three times the amount for car insurance compared to your West End counterparts.

It’s thought that drivers in the West End are enjoying better car insurance rates whilst those of you in the East End could suffer from much higher premiums. It was discovered the a BMQ 3 Series is around £500 cheaper to insure in Putney, which resides in the West End of London, compared to Manor Park, which sits in the opposite direction all the way in the East.

It was also found that four out of the five highest costing postcodes for car premiums all exist in the east of the capital, with Forest Gate, Clapton and East Ham all being included in the research.

The data was compiled by accident camera firm SmartWitness, a London-based company that produced vehicle accident cameras. They discovered that out of the top ten, five of the cheapest postcodes in which you ensure a car exist in the West of London. Areas like Mortlake, South Kensington and Richmond upon Thames are all included in this statistic.

According to the research under taken by SmartWitness, a married family man in his mid 40s who keeps his car parked on the street would be asked to pay £712.22 to insure a BMQ 3 Series in Manor Park. Amazingly, with the exact same scenario, car insurance firms asked for just £220.91 in Putney, a saving of nearly an incredible £500!

To show how this affected other cars, a second query was made. If the same man would instead choose to insure a Ford Fiesta in Manor Park, it would set him back a staggering £548.88, compared to the £176.08 that was asked of him for parking in Putney.

Do you think it’s fair that, for such a small gap between the two places, the insurance premiums are incredibly different? We want to hear from you, so please leave your comments below!

For more on insurance and news on the industry, please visit our website.

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Insurance rates soar after Birmingham B37 is labelled ‘burglary hotspot’

Investigations carried out by insurers claim that Vesey Ward, which is situated in the area of Sutton Coldfield, is one of the ‘country’s worst place for burglary claims’. Residents in the Birmingham B73 postcode say insurance companies are using inaccurate data

Residents from the area say that insurance companies are using inaccurate data regarding their local area as it gets branded a burglary hotspot. A Birmingham Council member says that his constituents are now being forced to pay ridiculously huge insurance bills after the claim that sky rocketed insurance costs.

Rob Pocock, the Councillor in hand, launched his own personal investigation in an effort to take away from claims that the Sutton Coldfield suburb of Birmingham was named one of the country’s worst places for burglary hotspots. The Labour Councillor said that he’d been flooded with responses from angry homeowners in the area after claims that they had found a 500% discrepancy between that of the official crime figures and the insurance industry figures. The B73 residents were rated the ninth most likely to fall prey to house robberies and invaders in the country.

According to reports, the area has a reported 29.5 reported insurance claims per 1,000 people, a figure taken from the 3.1 million home insurance quotes submitted across the UK last year.

Councillor Pocock has said: “From the figures I have found there is something clearly very wrong here. I don’t know what is happening but I am trying to find out and I want it to be put right.

 “The police have told me that in the last four months there have been 30 recorded burglaries and a further 31 relating to other break ins at sheds and other such crimes. Those figures relate to a much bigger area than the B73 postcode and stretches into parts of B72 and B74.

 “I have written to the Crime Commissioner to ask for the specific information for B73 and it is likely to be much lower.

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Approaches to risk management

Approaches to risk management

To get a flavour of where to start in the analysis of how to save time and money on an insurance program, a basic understanding of a few concepts is necessary. The first is the idea of “Risk Management”.

Risk Management is the practice of protecting an organization from financial harm by identifying, analysing, and controlling risk at the lowest possible cost.

To begin, ask yourself 3 basic questions about risk management:

  • What could possibly go wrong?
  • How can prevent harm from occurring?
  • If the worst happens how will it be paid for?


This is obviously a very simplistic approach, however it is a very practical place to start. When an attempt is made to answer these questions more and more questions result. There is virtually no way a company can begin to reduce insurance-related and risk-management related costs without recognizing and evaluating what the company’s true risks and exposures are.

Below are some of the major components we would recommend being addressed as part of the risk management process.

1)   Identify and measure all exposures to loss – this is the single most important function and the one most often slighted or only paid lip service. Without this step, there is no rational way to put in place a meaningful insurance risk management program.

2)   Develop risk management strategies – this requires top level buy-in – it is indispensable for consistency and helpful to establish the extent of the risk management program and what it is that you want to accomplish. This provides the framework for the company’s goals.

3)   Choose risk finance alternatives – through knowledge of the company’s financial structure, organization and risk appetite, the risk manager (you) selects methods of funding risk. Funding includes an appropriate mix of expensing, reserving, transferring by contract, setting up lines of credit, using a captive insurer, pooling with others, and insuring.

4)   Negotiate insurance – the term “purchase” when referring to insurance is antiquated and not the recommended approach. Today we say “negotiate” and “buy” as it more aptly describes what should be done. This involves, first of all, deciding what insurance is needed, and then going to the insurance marketplace to obtain the best conditions of coverage and cost. In most cases, this involves working with one or more brokers. However, the key to purchasing insurance is being well informed regarding coverage availability and appetite of insurers, limits and pricing options available as well as creating a competitive atmosphere via a well thought out process and strategy.

5)   Adjust and monitor claims – reporting procedure should be instituted, and tracking methods developed, to ensure timely closure of claims. This is a very important function. If claims are left unmanaged then the loss experience will not have true meaning. If there is not true meaning relative to loss experience, then the purchase of insurance will always be skewed.

6)   Keep & Analyse records – a very important tool is a complete, well organized record of insured and self-insured losses and all other risk related correspondence and information. This serves to document the plan, problem areas and what is working. It also goes a long way to help mitigate any potential future problem that may arise. In this way, should things change you are ready to adjust at the drop of a dime.

7)   Oversee loss preventative activities – this involves the selection of the most appropriate loss prevention support services designed to reduce exposure to loss. Overall employee safety plans, ergonomic studies, driver safety plan, fleet safety plans are some of the types of programs that should be investigated. An important aspect here is to be proactive about loss control…stay ahead of the curve and plan to utilize various services in advance of losses.


While the above are all steps in a process none of these independently will satisfy an overall approach to addressing risk. All the above steps overlap and are inter-related. They tell a story about your company and how it approaches risk and insurance needs. My advice would be to learn to tell a good story about how your company approaches risk and protecting its assets…. ultimately doing so will go a long way to reduce your insurance costs. In our next post we will dig a little deeper into areas of risk to be addressed.

Find out more about Risk Management Birmingham on our site.

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Risk Management for Businesses

Risk Management BirminghamWhat is the purpose of Risk Management?

Risk Management is a process of identification which is based on analysis and either acceptance or mitigation of uncertainty in investment decision making usually for businesses of any industry.

So essentially risk management will occur any time an investor or fund manager analyzes then attempts to quantify the potential for losses in an investment then based upon that makes appropriate action.


Operational and Physical Risk Management

These two different types of Risk Management are always performed within any workplace, public building or business. Operational Risk Management known as ORM is a continual cyclic process of risk assessments, decision making and implementation of risk controls.

Types of Operational Risk Management:

  • Fleet Risk Management
  • Health, Safety and Environment Risk Management – OHSAS 18001 , ISO 14001, HSG 65 
  • Supply Chain Risk Management
  • Business Continuity Management, Build, Implement, Test.

The four principles of Operational risk management includes accepting risk when benefits outweigh cost, accept no unnecessary risk then anticipate and manage the risk by planning, finally to then make risk decisions at the right level.


Types of Physical Risk Management:

  • Property Loss Control
  • Security Assessment

Physical Risk Management can include various different types of risk such as physical risks, location risks, human risks and technology risks all in which can harm a business massively without risk assessments and management in place. The thing about risk management and assessments falls down to the importance of it, all potential risks can destroy a  business as no matter the size of the business from small to a corporate giant can run into potential hazards especially being unprepared it’ll be a dangerous road to go down.

So no matter what size of business you’re working in or own risk assessment and management is key to keeping potential hazards at a minimal. To find out more try out Jobson James Birmingham who specialise in risk management, claims and many more services.



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Charity Insurance: Do not-for-profit organisations need it?

Non-profit charities area at the heart of our communities throughout the United Kingdom, and Jobson James has been asked the question – Do charities need charity event insurance?

The answer is quite simply, yes – your charity cannot afford to operate without insurance.  A most common mistake charities make is to think they are exempt from potential cases against them, so do not operate your charity without charity insurance.  Protect your good name, your reputation, and the services you provide, with insurance.

Your organisation is not immune from legal cases against you. The survival of your charity depends on how well you protect your business, your volunteers, and your staff. You should look into getting separate insurance policies.  A generic insurance policy may well not be sufficient.Your organisation cannot afford to operate without charity insurance.

Jobson James understand that that in the current economic climate, charities, not-for-profit and care organisations need cost effective solutions for charity event insurance programmes and trustees liability and every penny of expenditure has to be evaluated and justified. Our Charity & Care Division will look in detail at the areas of risk to which you are exposed, the insurance protection you need and the cost of that protection.

We would be happy to fulfil all your charity insurance needs, including trustee liability, fundraising insurance.  Call us to find how we can help your organisation – see more at: Charities and Public Sector.

You can call the Jobson James Charity insurance team in Birmingham on 0121 452 8450, the London office on 0207 983 9039, or the Leominster office on 01568 313 313.

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