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Birmingham: + 44 (0) 121 452 8450
London: + 44 (0) 207 983 9039
Leominster: + 44 (0) 156 831 3313
Kidderminster: + 44 (0) 1562 215215
Dudley: +44 (0) 1384 900500
Leicester +44 (0) 116 303 3372
insurance brokers Birmingham, insurance brokers London, risk management insurance brokers Birmingham, insurance brokers London, risk management insurance brokers Birmingham, insurance brokers London, risk management
Birmingham: + 44 (0) 121 452 8450
London: + 44 (0) 207 983 9039
Leominster: + 44 (0) 156 831 3313
Kidderminster: + 44 (0) 1562 215215
Dudley: +44 (0) 1384 900500
Leicester + 44 (0) 116 303 3372

Legal & Compliance

Privacy Policy

Jobson James Insurance Brokers Limited and its affiliated companies and subsidiaries (collectively referred to any,” “we,” or “us”) respect your privacy. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services you agree to this Privacy Statement in addition to any other agreements we might have with you. This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage. This Privacy Policy Statement includes the Company’s Privacy Policy Statement.

Privacy Policy Statement

1. Our Collection of your Personal Information

The information we collect may include your personal information, such as your name, contact information, IP addresses, product and service selections and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:

  • when we correspond with you as a customer or prospective customer
  • when you visit our website;
  • when you take out an insurance policy via us; and
  • when you contact us for help

2. Our Use of your Personal Information

Our Company may use information that we collect about you to:

  • deliver the products and services that you have requested;
  • manage your customer relationship and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products or services;
  • communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that you may hold with us, may be of interest to you either from us, or other third parties;
  • verify your eligibility to credit facilities; and
  • transfer personal information to third parties for any legally permissible purpose in our sole discretion.
  • enforce our terms and conditions

We do not sell personal information to third parties.

3. Our Disclosure of your Personal Information to Third Parties

  • We may share your personal information with third parties only in the ways that are described in this Privacy Statement:
  • we may provide your information to our partner insurers and service providers who perform functions on your/our behalf;
  • we may provide your information to our service providers who perform functions on our behalf. Usually our service providers sign a standard confidentiality agreement;
  • we may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third party acquirers. We expect these other entities will honor this Privacy Statement;
  • we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase;
  • as required by law enforcement, government officials, or other third parties pursuant to a court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
  • other third parties with your consent or direction to do so.

Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

4. Our Security Measures to Protect your Personal Information

Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. If our website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.

5. Our Use of Cookies and Links

Our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. We also may use cookies to offer you products or services. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.

We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorized by our Company may have links leading to our site. Our Company cannot control these links and we are not responsible for any content appearing on these sites. Since our website does not control the privacy policies of third parties, you are subject

to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.

6. Our Retention of your Personal Information

We will retain any personal information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Transfers of your Personal Information

Information collected from you may, on occasion be stored and processed outside the UK in any other country in which our Company or agents maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country.

8. Your Access to and Updating of your Personal Information

Reasonable access to your personal information may be provided at no cost upon request made to our Company at the contact information provided below. If access cannot be provided within that time frame, our Company will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

9. Changes to our Privacy Statement

Our Company may amend this Privacy Statement at any time by posting a new version. It is your responsibility to review this Privacy Statement periodically as your continued use of our website and/or services represents your agreement with the then-current Privacy Statement.

10. Contacting Us

If you have any questions about this Privacy Statement, our practices or have any concerns please contact our Compliance Officer at:

Jobson James Insurance Brokers Ltd,
30 St. Paul’s Square,
Birmingham.
B3 1QZ
paul.hume-miller@jobson-james.co.uk
Tel – 01568 313 318

A) Definitions

“Personal Data” means information that (1) is recorded in any form; (2) is about, or pertains to a specific individual; and (3) can be linked to that individual.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.

B) Principles

Jobson James Insurance Brokers Limited may receive Personal Data from its own personnel as well as from its affiliates and other parties located in the EU/EEA. Such information may contain names, addresses, email addresses and payment information and may be about customers, clients of customers, business partners, consultants, employees, and candidates for employment and includes information recorded on various media as well as electronic data.

Other than its own human resources data, Jobson James Insurance Brokers Limited

generally does not collect Personal Data directly from individuals. Jobson James Insurance Brokers Limited, however, acting as a data controller may receive Personal Data via its customers and third party service providers. Jobson James Insurance Brokers Limited executes data processing agreements with such third party service providers which set out the parties’ obligations and responsibilities to comply with the Principles.

Whenever Jobson James Insurance Brokers Limited collects Personal Data directly from individuals, Jobson James Insurance Brokers Limited complies with the Principles:

    1. We shall inform an individual of the purpose for which we collect and use their Personal Data and the types of third parties to which our Company discloses or may disclose that Personal Data. Our Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Data. Notice will be provided in clear language when individuals are first asked to provide Personal Data to our Company, or as soon as practicable thereafter, and in any event before our Company uses or discloses the Personal Data for a purpose other than for which it was originally collected. Jobson James Insurance Brokers Limited may be required to disclose Personal Data in response to lawful request by public authorities, including to meet national security or law enforcement requirements.
    2. Individuals have the opportunity to choose (opt out) whether their Personal Data is (1) to be disclosed to a non-Agent third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual by contacting our privacy officer via [email). For Sensitive Personal Information, our Company will give individuals the opportunity to affirmatively or explicitly (opt in) consent to the disclosure of the information to a non-Agent third party or for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Our Company shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information. Agents and third party service providers of Jobson James Insurance Brokers Limited or Jobson James Insurance Brokers Limited] affiliates may have access to an individual’s Personal Data on a need to know basis for the purpose of performing services on behalf of Jobson James Insurance Brokers Limited or providing or enabling elements of the services. All such agents and third party service providers who have access to such information are contractually required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Jobson James Insurance Brokers Limited or as otherwise required by law.
    3. Accountability for Onward Transfer
      Prior to disclosing Personal Data to a third party, we shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Our Company shall ensure that any third party to which Personal Data may be disclosed subscribes to the Principles or is subject to laws providing the same level of privacy protection as is required by the Principles and agrees in writing to provide an adequate level of privacy protection. Jobson James Insurance Brokers Limited may be held responsible in cases of onward transfers to third parties.
    4. Data Security
      We shall take reasonable steps to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Personal Data from loss, misuse, unauthorized access or disclosure, alteration or destruction. However, our Company cannot guarantee the security of Personal Data on or transmitted via the Internet.
    5. Data Integrity and Purpose Limitation.
      We shall only process Personal Data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, our Company shall take reasonable steps to ensure that Personal Data is accurate, complete, current and reliable for its intended use.
    6. Access and Recourse.
      We acknowledge the individual’s right to access their Personal Data. We shall allow an individual access to their Personal Data and allow the individual the opportunity to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated. Individuals may contact our Privacy Officer via email to request access.
    7. Enforcement and Liability.
      Jobson James Insurance Brokers Limited commits to resolve complaints about privacy and our collection or use of Personal Data. Individuals with inquiries or complaints regarding this privacy policy should first contact us at:

Jobson James Insurance Brokers Ltd,
30 St. Paul’s Square,
Birmingham.
B3 1QZ

paul.hume-miller@jobson-james.co.uk

Tel – 01568 313 318

A) Human Resources Data. If your complaint is not satisfactorily addressed by Jobson James Insurance Brokers Limited and your inquiry or complaint involves human resource data, you may have your complaint considered by an independent recourse mechanism:

      • for EU/EEA Data Subjects, a panel established by the EU data protection authorities (“DPA Panel”). To do so, you should contact the state or national data protection or labor authority in the jurisdiction where you work.
      • for UK Data Subjects, you should contact the Information Commissioners Office via the ‘report a concern’ page on their website – www.ico.org.uk

Non-Human Resources Data. If you do not receive timely acknowledgment of your complaint by Jobson James Insurance Brokers Limited, or if your complaint is not satisfactorily addressed, please visit for www.ico.org.uk for more information and to file a complaint.

B) Amendments

This Privacy Statement may be amended from time to time. We will post any revised policy on our Website www.jobson-james.co.uk